Frequently Asked Questions

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FAQs are essential to provide quick answers to common customer queries. They save time, clarify doubts, and enhance customer experience by addressing concerns promptly.

Welcome to the Flavons FAQ section, where we address common queries about our premium products and services. Whether you’re curious about our sourcing process, shipping information, or how to order or other details, we’ve got you covered. Explore our frequently asked questions to find quick answers and helpful insights. If you don’t find what you’re looking for, feel free to reach out to our friendly customer support team for assistance {flavonsus@gmail.com}.

  • Standard Shipping:

    • Delivery within 3 to 7 business days for domestic orders.
    • Reliable and cost-effective option.
    •  
  • Expedited Shipping:

    • Delivery within 1 to 3 business days domestically.
    • Ideal for when you need your package quickly.
    •  
  • International Standard Shipping:

    • Delivery times ranging from 7 to 12 business days.
    • Suitable for international orders with a standard timeframe.
    •  
  • International Expedited Shipping:

    • Delivery within 3 to 7 business days for international orders.
    • Quick and efficient option for faster international delivery.
    •  

Whichever shipping method you choose at Flavons, we ensure your package arrives promptly and securely, whether it’s domestically or internationally.

Ordering from Flavons Online Shop is simple and convenient. Here’s how:

  1. Browse Products: Explore our diverse range of green tea, assorted teas, pickles, spices, and dry fruits. Click on the products you wish to purchase to view detailed descriptions and prices. You can also compare products. Check for discounts, coupons, and sale. 

  2. Add to Cart: When you’ve found what you want, click “Add to Cart” to place items in your shopping cart.

  3. Review Cart: Review your selected items in the cart. You can adjust quantities or remove items if needed.

  4. Proceed to Checkout: Click “Proceed to Checkout” to start the ordering process.

  5. Enter Shipping Information: Fill in your shipping details, including your address and preferred shipping method.

  6. Select Payment Method: Choose your preferred payment method, whether it’s credit/debit card, PayPal, or other options available.

  7. Review Order: Double-check your order details, including shipping address and items in your cart.

  8. Place Order: Click “Place Order” to finalize your purchase. You’ll receive an order confirmation with a unique order number.

  9. Track Your Order: Once your order is processed, you’ll receive a shipping confirmation with tracking details. You can track your package’s journey to your doorstep.

That’s it! Sit back and await your Flavons package, filled with the finest quality products delivered right to you.

The delivery time for your package from Flavons depends on your location and the shipping method chosen at checkout. We strive to process and dispatch orders swiftly from our facilities. Standard shipping typically takes between 3 to 7 business days for domestic deliveries, while international shipping may vary from 7 to 12 business days.

For expedited shipping options, we offer faster delivery times ranging from 1 to 3 business days domestically and 3 to 7 business days internationally.

Please note that these are estimated delivery times and may vary due to factors such as customs processing for international orders. Rest assured, we work diligently to get your package to you promptly so you can enjoy our premium products as soon as possible.

Our products at Flavons are dispatched from our trusted facilities located strategically at Asansol, West Bengal, India, for efficient shipping. With a commitment to quality and freshness, our products are sourced from reputable producers worldwide. From the lush tea gardens to the vibrant spice markets, we bring the essence of nature to your doorstep. Whether it’s green tea from serene plantations or spices from exotic regions, our products are sent with care from our distribution center at Asansol, ensuring you receive the finest ingredients packed with flavor and goodness.

To change or modify your address in Flavons Online Shop, follow these general steps:

  1. Login to Your Account: Log in to your account on the Flavons.com website using your username and password.

  2. Go to My Account: Look for the option “Addresses,” on “My Account,” dashboard or “Profile” usually located in the top menu or left sidebar.

  3. Add or Edit Address: Within the addresses, you should see an option to “Edit” or “Update” or “Add” your address information.

  4. Add or Modify New Address: Click on the edit option and enter your new or modify address details, such as street address, city, state, and ZIP code.

  5. Save Changes: After entering the new address, make sure to save the changes.

  6. Contact Support (If Needed): If you encounter any issues or can’t find the address update option, reach out to customer support for assistance {flavonsus@gmail.com}.

Always double-check your new address for accuracy to avoid any shipping issues with your orders.

Here are steps to resolve login issues:

  • Use or ensure correct login credentials.
  • Clear cache and cookies in your browser.
  • Try private or incognito mode, or a different browser.
  • If issues persist, contact our support team {flavonsus@gmail.com}


Let us know how these steps work for you!

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